Falkensteiner Hotel Kronplatz

The hotel is located adjacent to a ski area and has a beautifully modern design and lovely gardens. The room was large with a dressing area and large bathroom. The bed was comfortable with a nice down comforter. There was a large spa with a variety of pools, sauna, etc. We ate in the restaurant for two evenings and the food was delicious. Their wine list was extensive, and their wine specialist was very knowledge and helpful. They also had a very large breakfast buffet. This is a very good hotel.

I was quite disappointed with my stay at Falkensteiner Hotel Kronplatz. Upon booking, I opted for an upgrade that cost an additional €150, which I felt was excessive given that it was primarily for accommodating my 1.5-year-old child. While I understand that hotels often charge for upgrades, this felt particularly steep, especially considering the overall experience. Moreover, I was surprised to find that only one bottle of water was provided for our group of five. In a family-oriented setting, I would have expected more thoughtful amenities to cater to larger groups. This felt neglectful, especially after the additional expense for the upgrade. To add to my frustration, the view from the living room balcony was far from relaxing. It faced a construction site, which meant we were constantly subjected to the noise of trucks loading and unloading. This completely detracted from what should have been a peaceful getaway. Overall, my experience at the hotel left much to be desired. I hoped for a more enjoyable and accommodating stay, but instead, I walked away feeling unsatisfied and frustrated.

The hotel is large and comfortable, and well-located for access to the Kronplatz. The service from the staff is excellent, and they are very helpful in recommending activities in the area. The rooms are large and comfortable, though the views may be a bit limited. The hotel is located next to cornfields and a barnyard. The main level pool is right next to the barnyard so there is plenty of mooing and a bit of barnyard odor. The spa facilities are outstanding, with adult only (no clothing in the saunas) and family pool areas and plenty of relaxation areas. The rooftop pool is clothing optional, but you are a bit on display from the people working the farms around so you may want to keep your suit on. The half board is a good value; the food is good but not exceptional. The views from the top of the Kronplatz are excellent, 180 degrees. We have not skied there but with lifts coming to the top of the Kronplatz from all directions and rather limited runs, I have to guess the crowds would be crazy.