Resort Belvedere Apartments

NOT A 4 STAR HOTEL - very misleading. All the negative reviews are spot on. I would have to question the good reviews in that are they real reviews or, a company being paid to write good ones. No Tui reps on site, if you need to contact them you do it by email. This hotel has 95% German guests. RECEPTION Reception staff were the worst we have ever come across and we've been all over the world. Extremely unfriendly, unless you are German. My husband enquired if our room was ready having been there since 10am and told to go away until 3pm. It was now 3.20pm and the reception manager, whom we watched serving guests, tapped her watch and said "my shift has ended, one of the other staff will see you", then she walked off. Very rude. There is nothing to do here unless you want to go biking, hiking or see the dolphins. There is no town nearby, only one small supermarket, two bakeries, a small clothes shop and a tiny jewellers. There are a few bars open, but the majority are closed now. THE ROOM. Is a good size. The air con does not work. The fridge is very hot on the outside and does not keep drinks cold at all. The hair dryer is dangerous as it gets so hot you cannot hold it. We can hear every word being said next door. The shower is halfway up the bath facing across so water goes everywhere. The shower head falls off all the time and the bath is very high to climb into. TV only has 3 English news channels and 2 entertainment channels. Two beds put together and you have a small cover on each, not one big one. No kettle in the room for tea/coffee making. RESTAURANT Staff very miserable and rude which other reviewers have also said. Food/ drinks dropped on the floor and not picked up or swept up for the hour we were eating, so anyone could have slipped over and injured themselves. Food just about okay, but definitely not 4 star. Not a great deal of choice. HOTEL ACCESS There are steps and steep sloping roads everywhere, which you have to use to get from your room to the restaurant and pool. No good for disabled people at all, as ALL the rooms are on a very steep hill. Had we had a choice we would have gone home the day after we arrived. To the hotel. Please don't bother answering my review, as I've read all your replies to other reviews.

We had a very good stay at the Belvedere. The staff were very friendly and accommodating. The location was OK although there was not many transport options out of the resort but we did go out of season. The views out over the harbour were stunning. The food was REALLY tasty although can sometimes feel a little salty and oily if you're not used to having this in your diet. Our room was fine, although the walls are very thin and we could hear neighbouring guests clearly. We also had an issue with an ant infestation which was not fully resolved during our stay- a little disappointing. Beds were very comfy and the facilities were fine for us. The outside area of the resort was quite noisy especially at night which disturbed our sleep. Although there were some negatives the positives made up for it and we enjoyed our holiday, we felt 7 days was enough time here.

We had a very silent, clean, beautiful panoramic very spacious apartment at Belvedere Resort for 8 nights. Both breakfast and dinner were excellent at the restaurant with very nice and helpful staff. Thanks to the recently developed app we knew everything, it was very handy. The sea with beach was in walking distance, next to the walking path. The pool was large, the animations were super. We booked the dolphin tour (wonderful experience) and a boat trip to Rovinj. Both were a good choice. A recommendation only to dedicate the parking slot (with number) to the exact apprtment. We did not have parking space inside, but near by the hotel offered a secured space with card to manage entrance. Thank you for everything,