H10 Big Sur

Our fifth stay at this hotel which says a lot. Location, rooms, staff and food all excellent. Everywhere extremely clean. Located right next to the promenade and beach at the quieter end of Los Christianos. Lots of bars and restaurants nearby

We love Big Sur, it’s like a second home to us. The team of staff are absolutely at the core of this. The hotel is absolutely great. It’s well established and really homely. From the arrival welcome to the check out good bye, it’s just a nice place to be. When you arrive you’ll be greeted by a warm and friendly concierge who’ll bring you a chilled Buck’s Fizz, always lovely after the journey. The reception staff will get you checked in efficiently and explain all you need to know about the hotel. If you’re lucky, you may have a personal welcome from Blacky, the resident cat. He’s old now and we’re really hoping he’s still there when we return in July. Up to the room. They’re not the lap of luxury but they’re perfectly functional, immaculately clean and very comfortable. Proper Nespresso coffee machine and a mini bar, complimentary bottled water - everything you need. We always elect for half board. The evening food will never win any awards but it’s fresh, tasty and plentiful. There’s something for everyone. They have ‘show cooking’ with a different theme most evenings - think Italian, Mexican, Oriental. All ok. For those with a more discerning palate, there a gazillion choices of restaurants to suit all tastes and budgets right on your doorstep. Breakfast is perfectly adequate with a good range of everything youd expect. And the odd cutveball (braised red cabbage) that you font lol. The location is fantastic tucked down towards the end of the promenade but only a short stroll into the centre of Los Cristianos. The fact that every time we visit we see return visitors every time, that tells you all you need to know. So, the welcome, the rooms, the location - they’re all on point however, the real draw to this hotel is the amazing team of staff. Start to finish, maintenance to management - they’re all just perfect. Some notable standouts are Jose and Kenneth in the restaurant but the real star for us is Sonia in housekeeping (floor 5 is her patch). She’s simply lovely. Happy, singing, personable and she keeps her floor in absolutely pristine condition. Please management, pass on our thanks. But the rest of the team are also A1 So, would we recommend - heck yeah. It’s one of our favourite places to be in the world. We’re back in July and we already can’t wait.

A lovely reception area with comfy sofas and chairs. Rooms ok. This is an old hotel and it shows. Only so much can be done to modernise. Food ok with themed evenings. They need to post the theme outside the restaurant as we hate Italian and would have eaten out if we'd known prior. Drinks prices reasonable. Pool a bit chilly. They need to police the sunbed hogging as the Gran Tinerfe does. If towels on beds at 10am and no bodies everything is removed. This is vital as there isn't a lot of space. May return sometime.