Hyatt Regency Phuket Resort

This was our first experience staying at Hyatt regency phuket resort. I have a wonderful of my holiday and recommend to stay there ❤️❤️. The room is fantastic and amazing ocean views. Special thanks to Khun Noodles Khun Aodzii Khun Kie and Khun Benz in reception for worm welcome and taking care us. We have good experience at Casa boho also, Every thing are very Good. Staff are wonderful specially Khun O Khun lookket Khun Gungan Khun Ben and the Dj man they are very very helpful Thanks you very much again to have made my stay more comfortable ❤️❤️

This is a wonderfully maintained property with rooms that rival my stays in the Maldives. The room was large and modern - with an amazing private pool. The Regency Club had a great view with amazing staff. I had wonderful experiences with the front desk staff and the bell staff. The cleaning lady actually brought me a small gift and wished me luck on my last day. This place is in a very quiet part of Phuket but still close to the crazy nightlife if that is what you seek. I totally enjoyed my stay there and I couldn’t recommend it more highly. I have never encountered such kind and positive staff members at any resort where I have stayed!

Excellent resort in Phuket. The resort is clean and well organized. Staff is exceptionally friendly. The location is in a less busier part of Phuket but still close enough to enjoy the night life or shopping. I would definitely stay there again!

I would like to recommend everyone to book and stay here. This is one of the BEST hotel I have ever visited in Phuket, what I love the most here is Service mind from all staffs from all departments I received a warm welcome from front office team with smile on their face, start with Khun Noodle, she always made sure I had everything I need for my comfortable stay, thanks to Khun Benz FOM for your welcome and kind offer, and Khun Aodzii for your friendly greeting, also thanks to Khun Kie Welcomer, Khun Aek and all bell man team for your immediate assistance every time I requested for buggy service. Casa Boho restaurant had a magnificent sea view, that day I had a wonderful time with my friends and we were really enjoyed with sunset. The restaurant decorated in a very unique style which had many Instagramable spots. The entire team were super attentive and helpful, thank you to Khun O, Khun Lookket, Khun Beer, Khun GunGun, Khun Ben and the DJ man. Oh! And cocktails were very tasty as well. Breakfast restaurant had variety of choices and it’s very delicious, FB staffs were awesome, they cleared the empty plates on my table very fast. This stay had been amazing and memorable. You guys won my heart. I will definitely go back to visit your beautiful property again. ❤️

Some rooms are renovated and others really dated. We made the mistake to upgrade to a Hilltop Suite. Spacious but very dated furniture. Also the views higher up are not that great as you see the dreadful construction site on the right. Breakfast is probably the one highlights - good variety and nice dining area. The Regency Lounge also not bad - just stick to timings. At 4.40pm you get charged for a glass of wine. Only free at 5pm. Worst was the Spa - for a 5pm reservation we were told, after a 10 minutes wait, that no room is available as a prior guest was late. In the end, it took them 20 more minutes to be ready - by that time I left quite unhappily. Best to go to town if you look for a massage. Guess you just need to be patient here with everything, and lower your expectations. Clearly a huge gap to top properties in Phuket, like Trisara.