The Ibiza Twiins

Positives Really clean hotel. Very modern looking. The views are incredible. Pool is nice. Lots of sun beds available. Rooms are fresh and beds are comfy. 10 mins from airport, old town and big clubs in the island. Taxi rank outside Negatives Weird all inclusive rules which mean it isn’t actually all inclusive. A lot of the staff around the pool bar are not very friendly at all. Lift broken. Food is at best average and not available at all times (4 stars?). Lack of information about the hotel either at check in or in the room. Weird drinks rules enforced by the pool bar staff (we were a group of 2 couples in their 40s, pretty far from rowdy!) No room service and mini bar limited No access to the beach from hotel despite there being a gate. Permanently locked for our protection apparently. Not beyond the wit of man to have access codes or one of the many “lifeguards” man the door. Overall not sure it’s worth the money and certainly better options out there

I’ll be arriving on August 22nd this year — but I’m already giving it 5 stars. Why? Because I’ve read some of the negative reviews complaining about loud music, constant partying, and a vibrant atmosphere… and honestly, that sounds perfect to me. This is Ibiza, and more specifically, Playa d’en Bossa — one of the liveliest places on the island. People book hotels here because they want to party, enjoy the music, and soak up the high-energy vibe. If you’re expecting peace and quiet, you might be looking at the wrong destination altogether. Can’t wait to get there and enjoy everything this place has to offer. If it’s anything like the reviews say, it’s exactly what I signed up for.

The best food we've ever had at an all inclusive resort Cannot recommend highly enough. Catered to all dietary requirements, great for meat eaters, fish lovers, vegans, veggies and allergy sufferers as allergen info clear Food options also vary day to day and cooked fresh The staff were friendly and helpful. Cocktails good The room was perfect and kept spotless daily The entertainment team are also exceptional Location of the hotel also great Ideal for any age range and any type of holiday Will return to this hotel

The hotel has good and bad points.. Main point- If you go All inclusive, this does not mean all inclusive!! Only one restaurant available for lunch and dinner, although the food is ok, the staff are grumpy. The street food shack is not included. Ice creams and slushies etc are not included. The all inclusive has strict hours and no food is available outside of breakfast/lunch/dinner time unless paid for. Very strange rules, that we have never experienced in Ibiza at any other hotel. Check in was basic and no info was given so we had no clue after arriving at midnight of what was what. It is clean and modern and the pool is lovely - easy to get a sun lounger. The pool service is iffy at best, some days we don’t see a single waiter. Ok we don’t mind going to the bar, but if you are in a group of 4 make sure you all go up, as they won’t give you multiple drinks to take back to the lounger or table. Not even water. The staff let people play their own music round the pool at 1000 decibels which literally shakes your sun lounger and there is no policing of this, the staff don’t care. We asked for someone to clear up some cigarette ends from the area we were by the pool as there was loads on the floor and they stank- they said no they would only clean dangerous items. We said we would do it but were refused a brush. No bottled water available for the evenings just paper cups which are small so you need quite a few to survive Room was clean and maids were pleasant Some general staff were very friendly but were horrific and many clearly hate their jobs. It really does ruin your experience as a guest. Special mention to Alvado though as he was amazing! Overall, to summarise, this is a very nice hotel but it’s the staff that lets it down sadly. Guest experience is not top or even close to top of their agenda, which is a real shame.

Excellent hotel, spotless everywhere. Air-conditioning amazing. Staff were helpful and lovely. Food and drink fabulous 👍 would defo recommend x