Planos Aparthotel

W hotelu jesteśmy trzeci rok z rzędu. Zawsze byliśmy zadowoleni, czysto, wszędzie blisko a jedzenie bardzo dobre. W restauracji Eri jest bardzo pomocny, sympatyczny i dowcipny zawsze chętnie pomoże robi nawet więcej niż do niego należy w barze Giannis rządzi sympatyczny młody człowiek sprawia że każdy jest szybko obsłużony.Polecamy hotel.

First of all I would like to compliment the staff at this hotel, we were greeted by lovely smiling reception staff on arrival, the bar and waiting staff always smiling and chatty and the cleaners always acknowledging us with a friendly hello. They all work incredibly long hours and work hard to keep the hotel sparkling clean and welcoming. Maybe we picked the wrong hotel for us as it is incredibly boring!! No atmosphere around the pool area (we had a swim up room which was a godsend…room 104, fabulous). The constant elevator music drove us crazy, and felt like Christmas with Michael Buble playing in the background… you can go to the Admiral in the evening for the entertainment which was very different… we saw 3 great singers who gave it their all but had a tough crowd, the Greek Night was so bad we walked out!! And don’t get me started on Michael Jackson!!! As for the food…it’s pretty dreadful with no real Greek meals…pretty much what I cook every night at home for the family… macaroni, shepherds pie, roast turkey and mash, bolognaise etc…not what I want to eat on a Greek holiday!! We were all inclusive but ate out a few times as we couldn’t face another run of the buffet… the drinks were however quite good, especially in the evenings, but the all inclusive ends at 11pm which is too early!! Drinks are then chargeable for however long people want to stay out. It’s actually put us off going all inclusive in the future… to recap - if you like a really quiet hotel with mediocre food then this is for you, perhaps we picked wrong!

This was not our first holiday in Greece, nor will it be our last—but we will not return to this hotel. Despite requesting a quiet room, we were placed in one opposite the busiest area of the hotel. The room itself lacked basic amenities: no ventilation, no hangers in the bathroom, and a poorly designed sink awkwardly placed in the bedroom with a tiny mirror above it. The floor was dangerously slippery. The food was another major letdown. We ended up eating out most days because the hotel meals were simply inedible—undercooked potatoes, chewy meat, and a very limited selection. Breakfast had no fresh bread, and the desserts appeared to be leftovers from previous days. I didn’t touch them for six days. While the bar and reception staff were lovely and professional, the same cannot be said for most of the dining room staff, except for two friendly and welcoming ladies. One particularly upsetting incident involved my son: he stepped away briefly to get juice, only to find his untouched breakfast had been cleared. To make matters worse, a staff member laughed about it with a colleague as my son stood there. On another occasion, I went with my daughter to sit and have a coffee just before lunch. We were told—rather rudely—that it was 12:59 and lunch starts at 13:00, so we had to wait outside. No greeting, no thank you, no courtesy at all. Overall, I found the attitude and service, from the restaurant staff, to be unacceptable—particularly considering the price we paid. If you're a couple looking for a simple bed and breakfast, this hotel might suit you. But for families, I would not recommend it.

Definitely a good choice of hotel, very calm vibes with great food offerings and friendly staff. Pop over to the hotel opposite and you'll see why you pay a bit more for this one - it's quieter, less chaotic and certainly worth considering for a more ‘accustomed’ holiday. Plus points: the availability and selection of food, the calmness when dining, friendly staff, availability of sun-beds at all times, good decor in guest rooms, small-scale feel (doesn't feel like you are part of a mass-tourism cult!) Not so good - upon arrival we were told a fruit platter and bottle of wine would be brought up to the room, it never arrived. Bottled water was not replenished daily even though we were advised it would be. And no feta cheese in the restaurant at all, for the whole week! All very minor issues but worthy of a mention. Love Tsilivi and will certainly be back.

I have just returned from spending a week at the Planos Hotel with my daughter and I honestly cannot fault it. All the staff were fantastic, very accommodating and professional. We opted for a premier suite and this was perfect for two of us. The rooms were clean with aircon and a fridge which was really useful - this was restocked daily with water bottles. There is no evening entertainment which is why we picked the hotel - however there is an option if booked with TUI to go to the hotel opposite for this. The pool was perfect with enough sunbeds and umbrellas for everyone. It is 5 min walk (if that!) to Bouka Beach and about 10 mins round the coastline to Tsilivi beach. We went into Zante Town on one of the days and the reception staff sorted out a taxi for us. The food was great and plenty to eat whatever your tastes. If you want a relaxing, chilled vibe then I would definitely recommend Hotel Planos. Looking at other hotels I honestly feel like this was the best - I would definitely like to return at some point.