Porto Platanias Beach Luxury Selection

Porto Platanias Luxury Selection exceeded every expectation I had. From the moment we arrived, we were warmly welcomed by the attentive staff who made check-in super easy at the reception. The lady at the reception was so kind and professional. The attention to detail throughout the entire stay was extraordinary. The rooms are impeccably designed, modern, elegant, and spotlessly clean. The bed was incredibly comfortable. Every morning we were greeted with a rich and beautifully presented breakfast buffet featuring fresh local ingredients, healthy options, and delicious Cretan specialties. What really sets this hotel apart is the exceptional service. Every staff member —from reception to housekeeping to the restaurant team (specially Georgia) was genuinely kind, professional, and eager to ensure our stay was perfect. We felt truly pampered at every step. Whether you’re visiting for a romantic getaway, a relaxing holiday, or a luxury retreat, Porto Platanias Luxury Selection is a rare gem that delivers a five-star experience in every sense. I can’t wait to return!

Lovely location and great staff. 2 main gripes. Limited wardrobe space. One of us living out of suitcase! The main issue we have is the breakfast. Such beautifully cooked food but left to go stone cold! Hot plates not on so all cooked food left to go cold. No issue with quality of food but don’t enjoy eating cold food, might as well just stick with continental option. Such a shame as chefs so proud of their food! Please can we have some heat!!

Great rooms, very quiet and comfortable. The pool is very relaxing and the beach is all that you expect for your Greek vacation. Fantastic cuisine and bar. The staff is very hospitable and polite. Overall a great choice for Platanias especially if you are a couple or small parts of family and friends We loved everything about this Hotel and particularly enjoyed the cuisine and the relaxing times around the pool and in the bar. We will return!

Lovely room with sea view and large comfortable bed. Not a large room and could have had a larger wardrobe. (Not enough room for clothes for 2 people so we had to live out of our suitcases) Towels, room and pool, are the largest and softest we have ever had. Staff very friendly and helpful. We had no problems getting a sun lounger round the pool every day. Buffet breakfast had a great choice. We had evening meals a couple of times and they were both excellent.

The hotel was very clean and well maintained. All staff very pleasant and helpful and in particular the housekeepers. Now a few downs on previous visit. On late arrival ~ 11:00pm only offered a cold meat plate then told we have to wait an hour or more as they were still waiting for others to arrive, no thanks do not want to eat at midnight. I would have thought they could offer a lunch voucher as a better gesture. In the room there should have been tea/coffee making facilities but none so had to ask for them. Only two very thin pillows so had to ask for more, wasn’t the case on previous visit. Our main problem was the restaurant. Problems with the fresh juice machine which was changed to a new one that didn’t work so one day no orange available. Food selection was very samey and worst of all hot choices actually only warm. Too much advance cooking and left to stand in warming dishes that were obviously too cold. Once again, a dress code called for but many guests chose to ignore and the hotel staff obviously not prepared to challenge anyone. On occasions they didn’t have enough tea pots or condiments so only a cup of hot water issued or take items from another table. On the beech only a few sun beds had cushions available not like the associated hotel The Beach & Spa Resort so makes you wonder why this hotel is the Luxury Selection! The usual at the pool side, signs about not putting towels on beds and leaving them clearly ignored or acted upon. Mini Bar not in room now but can be supplied which I would think is a good change as very few people use them but appreciate a fridge for items bought off site. Towel changing not daily but Tues/Thurs and Sat. On the beech you were constantly being ask by passing by Masseurs and two particular ones were very pushy, not sure if the hotel can do anything about this but I am sure many guests got fed up with this. So, our biggest disappointment was to food / temperature so unlikely we will return. I wonder if too much cost cutting processes are being used and not in line with a 5 Star hotel. I would not call this now 5 Star.