Brown Beach Evia Island

The list of negatives is endless so I will try and cut it short and say the most serious of all. First of all make sure you understand what all inclusive means. It means with serious rules and basically anything included is a con and a joke. One example? If you want a freddo cappucino from bar (coffee) you either have to go to a crappy coffee machine and make it yourself with no whipped milk or not get the “included in price coffee” and spend 5 euros per coffee. Excellent, I love coming on vacation and making my own coffee!!! FYI the coffee was the worst coffee I have ever tried in greece. Some brand called Kimbo? We tried to eat at the pool but food doesn’t exist till 3 ( a packed pool full of kids) the other option is the main restaurant. At 2:58 I tired to order at pool and was told it’s not 3 yet 😂 at 3 on the dot I ordered burgers pizzas etc and was freezing cold. We sent back and went to restaurant and they told us it closes at 3. So no one to feed us! After a massive argument on our first day we were fed and after I was scolded that I should have read the terms as soon as I arrived. Rooms are tiny, extra bed is a hard futon that the hard futon pillow collapses in the night and pieces come apart at waist. Kids couldn’t sleep all night. They couldn’t even put a proper elastic matress cover on top but a thin small sheet that also kept moving around and coming off in the night. The mosquitos are abundant (we killed 25 in 1,5) and there is no mosquito net on balcony door or mosquito liquid in plug so your choices are to spray yourself and kids with chemicals and freeze in aircon or leave door open and get eaten alive. When I asked staff for a plug in she asked me to come and get it 😂 When I asked why they don’t have a plug in said was dangerous for a fire. I have never seen such an infestation of mosquitos in my life! Water was cold two nights in a row out of our two. When I mentioned I received a comment that I sincerely have never heard in a hotel in my life, we have full capacity now , be patient and wait. No comment. I didn’t realize I had to wait for my shower when I pay! Loungers by pool are filthy and stained. Revolting. The area around pool is muddy with hairs and dirt. Beach is nothing to write home about and In comparison to most beaches in greece well sad really. Two days of three also dirty sea with dirty bubbles. At the pool bar you have to wait in endless queues as there is no pool service or beach service. Slides are extra, sea sports extra, inclusive food and drinks are super basic. You can’t ever find a table outside and if you do have to wait ages for staff to clean it. It’s a joke and certainly not a 4 star hotel. 2 at the most. What a shame, as I am Greek and this type of service and taking the piss doesn’t not happen at least not where I have been. It has so much potential but everything feels like a joke here, a con. Everything is “work” to get something and always some sneaky way of doing as little as possible for ultimate gain and every euro they can save. Embarrassing and lame. The only thing I can mention in a positive light is that the staff (apart from the cocky arrogant manager) are all super hardworking and polite. I feel sorry for them actually as they are so understaffed that they have to bust their asses to get their work done. Unfair! ΚΡΙΜΑ ΜΕΓΑΛΗ ΓΙΑ ΤΟ ΕΛΛΗΝΙΚΟ ΤΟΥΡΙΣΜΟ ΚΑΙ ΜΑΛΛΟΝ ΒΑΣΙΖΕΣΤΕ ΣΕ ΑΣΧΕΤΟΥΣ ΠΕΛΑΤΕΣ ΞΕΝΟΥΣ Ή ΑΠΛΑ ΔΕΝ ΣΑΣ ΕΝΔΙΑΦΕΡΕΙ. ΝΤΡΟΠΗ!

There are so many things wrong with this hotel and the experience we had, I am not sure where to start. Brown used to be synonymous with quality and detail, now it’s a rip off. Specifically: 1. If you are on the all inclusive you will eat the same bland food at every meal and any extras are extortionate. 5 euros for a coke, London prices for a watery cocktail. 2. The rooms are tiny and have no drawers or cupboards. If we had stayed more than 3 nights I would have been annoyed as there is nowhere to unpack for a family of 4, even in the so-called family rooms. 3. The shower has no door and the water was cold most of the time. Fairly basic. 4. The water park that looks like it belongs to the hotel next door, doesn’t. It costs 60 euros for a family of 4, and that’s with a discount. But while it opens at 10am, the staff stood around until 10.45 before turning on the water slides and kept fobbing us off whilst they had their coffees. It annoyed me that the website makes out the waterpark is a big feature of the family hotel and one of the main reasons we came. 5. The pool area is overcrowded, the beds are all stained and dirty, and there is 0 shade because of the umbrellas are literally crochet and offer no coverage. For a family with little kids in the heat of the day, it’s horrendous because you have no protection. Also, the spa where you collect pool towels only opens at 11am and the pool at 10am. Even the staff acknowledged the logic didn’t work, but it seems ‘system says no.’ Fortunately we brought our own pool towels for the first day. This hotel is poorly managed, and the marketing team deserves a medal. As do some of the staff trying hard to make the best of things. Sorry but it’s not 4-stars.

We did not book this hotel but, like a number of English holidaymakers, were transferred from others we presumed were closed as the season staggered to an end. We were lucky as we had 36 hours’ notice: others were told on arrival at Athens airport! As this had given us time to read the reviews on TripAdvisor, we were quite concerned at what we would find but I’m pleased to say it was a wholly positive experience. We were in bungalow 426, a clean, comfy base. Reception staff were pleasant and efficient, as were all front-line members. The hotel was quiet - certainly not much more than one-third full - and this was to our advantage. There were no queues at meal times, no dishes ran short, and most were warm, if not always hot. Served buffet-style, the menu was pretty stable but we managed a different combination on six occasions. The standard was good and we were very pleased. With so few residents, there were plenty of free sun beds around the pool and on the beach; whilst the music was non-stop, the volume was appropriate, unobtrusive and from our era - the ‘60s and early ‘70s!! The town is a twenty minutes stroll away along the beach front with a wide range of shops and restaurants. We thoroughly enjoyed our week here and, in similar circumstances, would recommend in to all.

This hotel is great for a relaxing break. The staff are so polite and courteous. It is very clean and comfortable. We are here in October and the weather is in the high 20’s. There are various activities to take part in if that’s what you want to do but no pressure if you don’t

Nice hotel if you are french but as an English family we have taken our parents to experience their 1st all inclusive holiday we were supposed to be at the Amaronda resort but we only found out we were moved to Brown Beach on arrival at Athens airport which was scary. The bar and restaurant staff have been lovely but it is a shame the entertainment is only aimed for the french. We feel like second class citizens. As English guests it makes us feel very awkward. We left the entertainment earlier last night as they continued to play french songs and tonight we wasn't even invited to the entertainment in the conference room.