TUI SUNEO Perla

Hotel: Entrance visually appealing. Check in swift, though felt more info was needed regarding where things were. Room: First impression the room was very nice and the bed and pillows were very comfy. On closer inspection there was sugar on the fridge which stayed there all week, what looked like drink spills on the wall. It seemed house keeping only ever just replenish the toilet roll and that was it Restaurant: Breakfast good choice and made to order omelets. Lunch/dinner : very repetitive regardless of the theme, food was often cold. Unable to eat outside due to not having a separate area for smoking so unable to get away from it Pool: There was plenty of sunbeds, but think this was due to he hotel being shady on two sides so you had to bed hop to catch the sun. Consequently the pool was freezing and hardly used. People I spoke with would go to the beach rather than stay a the pool Animation team: One of the main reason we picked this hotel as it was advertised as having day/Eve entertainment the two people who were supposed to do this didn't. They only once asked if anyone wanted to join in and on one occasion I asked if I can play shuffle board when asked if the girl would also like to play her reply was no I've been doing it all season. They did not advertise what was going on throughout the day and could often be found on there phones on the bean bags. . Finally the bar and waiting staff were good. This definitely did not feel like a 4 star hotel having been on many with TUI Though reasonable priced Unfortunately a disappointing holiday.

This was mine and my girlfriend’s first holiday together as a couple and we were very disappointed with the hotel. We visited end of season 20th-27th September. Firstly I’ll start with the positives: - The rooms were very good. Well kept and clean. The beds were some of the comfiest I’ve stayed on. Rooms were cleaned every morning with fresh towels. - The location of the hotel was great. 3 min walk to the beach and a supermarket just outside. 5 minute walk to the main strip. Bus stops outside great for excursions etc. Negatives and this is where things started to get bad: - We went all inclusive and I wish we hadn’t. The food was of poor quality and was almost always COLD! It didn’t matter what time of the day you went down for food it would be cold. I think this is due to half the serving area being outside. The inside area they didn’t use heat lamps to keep food warm. This was so frustrating as the amount you pay to go inclusive this should be the main area that they should concentrate on. We ate out a lot, lot more than anticipated. - They had a board of entertainment advertised for the week. The majority of the entertainment advertised even for that day wasn’t on or just very short. For example one night a music quiz then cabaret was advertised. The music quiz didn’t happen and there was no reason given and then the cabaret was half hour! If we knew we’d have arranged to go out and watch something down the strip. The following night a fire show was advertised we stayed in the resort foolishly thinking we’d watch it. Never materialised! The following night luckily we went out to watch a band as the hotel had a foam party advertised we got back and that hadn’t been on either. I don’t think we’d have been as annoyed if they didn’t advertise it in the first place. - Our room had a balcony but we didn’t get any sun for the whole holiday. I’d be wary if you are booking to get a room that overlooks the pool as we didn’t. - The pool was freezing and because of the neighbouring hotel the whole pool area hardly got any sun and this was not shown in photos. We ended up going to the beach most days. Overall we had a great holiday but the majority of the holiday wasn’t spent at the hotel which was a shame. Would avoid.

On the whole the hotel does look like the pictures on the website and it is neat and tidy. The food is mainly outside and they might as well not even have heat lamps because the food is cold can’t say I had a hot meal while I was staying here plus people are sat by the food smoking and vaping as well as flys etc on the food. They say it’s a different theme night but it honestly felt like they just changed the meat around that was served. The rooms are modern and spacious the beds are super comfy and so are the pillows probably the only good thing about the hotel, we had water leaking from our light in our bathroom took the hotel staff 4 days to actually do something about it after countless times of explaining how dangerous this was and to be honest they didn’t even do anything apart from take the light out and leave a hole in the ceiling. Definitely not a 4* standard hotel and the only good thing to come out of the hotel staff was Brian the TUI rep who would go above and beyond to make sure you was okay.