Movenpick Resort Al Marjan Island

I would like to thank specially the guest relation team for their nice decor arrangement to Sara, Tanya and Masooma. Also to Valerie and Salah from the Front Office team. Overall great stay.

The hotel is clean and the welcoming are very good and the lobby big and nice . but the rooms are small not suitable for families because there is no connected doors as well . The swimming pool is dirty because it’s near to the beach so all the sand inside the pool. The variety of the breakfast is good but the service I had a bag experience I had to wait 20 minutes for coffee and the refill I had to wait long time because of the slow service .

I would like to thankful to hamad and Rizwan from concierge they was really helpful to find our loat and found and they were really kind and we must be back to this lovely property.

Thank you for the kind hospitality and support during our visit on Saturday.it was a pleasure to meet with all of you guys,our stay was amazing and useful,food was delicious too,special thanks to mr Mohammed tawfeq and the staff and for Mr yousef from food and beverage for his kind assistance,

This was my second (and definitely last) stay at Mövenpick Ras Al Khaimah. After my first bad experience, the hotel called me, apologized, and promised a better service. Sadly, this stay was even worse. We paid around AED 4,000 per night expecting a premium experience—but it was far from that. When we entered the room, some minibar items were already used. I immediately called to report it, but they later tried to charge me for them during checkout—even for items I had specifically asked them to remove (like alcohol). Completely unprofessional and dishonest. At breakfast, the service was rude and cold. You’re left to get everything yourself, and when I asked to speak with the manager, he saw me, ignored the request, and walked right past our table. It was insulting. Check-in was the only part handled professionally. But at checkout, a Filipina staff member acted like I was staying at her personal home—zero customer service, completely dismissive attitude. Worst of all, the food we paid for made our whole family sick. We literally paid thousands to ruin our health and our weekend. They also distribute cheap day passes that overcrowd the hotel and ruin the experience for actual paying guests. Mövenpick Ras Al Khaimah is by far the worst hotel experience I’ve had in the UAE. Not worth your time, money, or health.