Ikyk Hotel

Hotel staff very rude and unhelpful. On arrival we was told we have only been booked for one night when we were booked for 4 nights. Myself and my friend became very worried and stressed and hotel staff told us ‘we would have to find our own hotel for the other 3 nights and try get a refund’ and also stated ‘they have no availability for our stay even if we payed extra money for the three nights’ I felt very overwhelmed and stressed about this. I thankfully printed out confirmation of our stay and still refused our 4 nights stay. Due to this, I called jet 2 and was immediately solved. We booked this over a year ago and can’t believe they told us they didn’t receive our booking. Hotel cleaners are incredibly rude, went to my room to get one thing and they told us ‘give us two minutes’ in a rude tone, then said ‘why are you standing there’ as we waited to quickly get one thing from our room. On the plus side, breakfast and pool staff were very friendly and lovely. Wouldn’t stay here again

Very noisy, room had window that looks in the hole where you constantly hear ventilation. Very poor higiene, and there is a smell of mold and humidity. Solid breakfast and frendly staff. Location of hotel is in a very croudy and dirty part of the city.

No issues with the hotel itself. Rooms spotlessly clean. Cleaned daily. Breakfast is your average hotel buffet, I would have liked a fried egg option but the choice is boiled or scrambled as is the case with many hotels, enjoyable none the less. I found the lifts take a while to respond when you send for it. Two convenience shops practically on the doorstep and plenty fast food outlets including one in the hotel. Unfortunately,the terrain is NOT for anybody with any kind of mobility issues with uneven roads and narrow pavements with potholes and flag stones missing. Very dangerous. Transport is simple with a taxi rank 30 yards away and the cheaper options of Uber,Bolt and e-cars available through the app. Good WiFi throughout hotel. I was on floor 9 so heard very little noise from outside

Cleanliness - bathroom was horrible, I had to go out and get cleaner. Rest of room okish. Was surprised the safe was not fastened down…. Anyone could pick it up and walk off with it. We were told not to worry as they had cctv if anything happened…. Breakfast - ok plenty of choice. Clientele - one for the younger ones, busy outside and always something going on. Perfect for party people. Balcony room - don’t pay extra view is not great. Not just this hotel tho it’s a very built up area. Rooftop bar not open, check timings when you book. We were unable to come back to the hotel on an evening and enjoy a drink before bed. Alu restaurant was closed all the time we were there. They moved us to another room as our ceiling was leaking (the island had lots of rain) and the bathroom in this one was better.

Arrived in the early hours of the morning 1.45 Am decent check in,first impression of the room was disappointing as there wasn’t a wardrobe t hang your clothes, room was more like a hostel, Good point on the room was the bed and shower, lots of noise throughout the night as you were in the main bar / party area so you will be woken through the night. The lifts weren’t great and sometimes only one working especially at breakfast time when it was busy , breakfast was decent pretty good selection to suit most people, with balcony for smoking, staff were friendly, next to hotel. Food/Pizza chips etc , if you wanted something a bit more special as you come out of hotel turn left and a few hundred yards away lovely Italian Restaurant called Tango &Fork lovely fresh food and reasonably priced gets busy so you might need to book in advance Hotel is ideal for the younger generation who likes to party it’s beside all the clubs etc About 10 to 15 minutes away is the beach ,there is short walk down lots of steps onto a pebble like beach , recommend you wear some type of footwear to suit we didn’t and was little uncomfortable walking on pebble type beach Would not recommend this hotel for older age group