Hotel Benidorm East by Pierre & Vacances

we had an amazing time here lovely clean hotel with friendly staff throughout especially lidia and eugusta(think name spelt wrong) who are very wellcoming on the pool bar. the breakfast was excellent offering continental, english, cereals, pastries, fresh fruit and yoghurts. the only downside is the hill but they offer a free shuttlebus every 20 mins but we walked most of the time as its only a small hill and some bars and a supermarket on the way. would defo come back to this hotel again highly recommended

The hotel is ran down and overcrowded. The bedroom is in need of some serious renovations. The headboard was all worn, the door frame was peeling in the bathroom & the shower door was broken . The patio table & chairs are absolutely disgusting and need replacing. The pool doesn’t open until 10.00 am and you have to queue for half an hour beforehand to try and get a dirty sunbed . The pool area in the afternoon is like a scene from Love Island . The breakfast is ok. The staff are friendly & helpful. This hotel in my opinion is not suitable for mature couples or families . The hill up to it is not for the faint hearted .

First of all yes this hotel is on the top of a HUGE steep hill HOWEVER the hotel put on a free bus on to get down to the beach, last bus is around 8pm or a taxi is €7 so its no biggy. We walked it there & back daily, don't get me wrong we were sweating BUT it burned off some holiday calories!!! Reception staff all helpful, we paid extra for a late checkout & they were very accommodating. If you speak rudely to people expect the same in return....just saying. When we arrived our fridge wasn't working, within 20 minutes of reporting this it was switched over. Breakfast - something for everyone, nice coffee, good choice of food. Bedroom/bathroom - cleaned DAILY with new towels. The shower pressure was better than ours at home! Loads of places to put clothes etc. The only thing I would say is the decor looked a little tired. The beds were two singles pushed together which wasn't great but again no biggy. We only stayed on a bed & breakfast basis BUT on this I would recommend & probably even stay again.