Residence Le Borsat IV

I had a very positive experience at Vacancéole - Le Borsat IV. From the moment I arrived, the reception staff were polite and helpful — they explained where to find the ski lifts, shops, tobacco stores, and bars. Other hotel staff were also friendly and responsible. The location is perfect — just a few steps from the TUF lift, accessible through the ski locker room. From there, you can ski down to other lifts (Bollin, Tichot) and take the funicular to Grande Motte. The balcony of my apartment had a beautiful view of Val Claret, the TUF lift, and the Avant Garde bar. The apartment itself was well-equipped: a kitchen with all the necessary dishes and appliances — coffee maker, toaster, electric kettle, microwave, fridge, dishwasher, and a four-burner stove. There’s a separate toilet and bathroom, which includes a full bathtub — great for relaxing after skiing — a towel dryer, and a large mirror. There’s also another big mirror in the main room. There’s a large wardrobe and sleeping arrangements for up to 4 people. Since I was staying alone, I could choose the most comfortable pillow — there were 4 sets of pillows and duvets. And finally — the price! I stayed for 4 nights during the end of the season (April 29 to May 3), and it was very affordable. Highly recommend!

We really enjoyed our stay. The standards correspond to the price, however, the location is above everything else. You ski directly to bottom of Grande Motte funicular, which means you are the first at the top of the mountain.

I was few times in 4 pc. apartment. Apartment is near center of Tignes building have two lifts, correct clean, have dishwasher, tv, balcony , ski locker is ski in and ski out, just near ski lift's it's perfect for skier's. Reception staff is very kindly.

My stay at Vacanceole - Le Borsat IV in Val Claret in Tignes, France, was nothing short of a nightmare. The abysmal service began with the receptionist, who left me and my friends shivering in the freezing night because we failed to make an unnecessary call for our check-in, despite multiple messages notifying them of our delayed arrival. In this day and age, requiring an international call for such matters is absurd. The receptionist's attitude made every interaction needlessly difficult, and the overall service and experience were appalling. While the apartment's structure was acceptable, the entire place was filthy, with a repugnant odor lingering throughout. Adding insult to injury, we were compelled to purchase basic amenities like bed sheets and towels. The lack of empathy from the staff was evident, as even after my friend's attempts to call went unanswered, no apologies were offered for the ordeal we endured. One star is too generous for this establishment, with the only positive aspect being its location – a meager consolation considering the overall experience. I caution future guests against choosing this accommodation, as the savings are not worth the sleepless nights and utter lack of support. My recommendation is unequivocal: look elsewhere for a more accommodating and customer-centric place to stay.

Our experience at the hotel was incredibly disappointing. After a full day of travel, we arrived past 11 pm only to find no one available to assist us with checking into our rooms, despite numerous attempts to contact them by phone. Forced to endure negative temperatures, we ended up sleeping on the reception floor until 8 am when the receptionist finally arrived. Instead of offering an apology, she shockingly began screaming at us, displaying a sarcastic, rude, and unhelpful attitude. Adding to our frustration, we were required to pay a 300 euro deposit for each room, a fee the staff seemed intent on retaining by any means necessary. Suppressing our complaints about the harrowing treatment, we endured further aggression from the receptionist just to gain access to our rooms. To our dismay, the nightmare continued as we discovered the room was excessively dirty, lacking bed sheets (available at an additional cost of 50 euros for stained and dirty sheets). The window had a gap, allowing cold air to permeate the room, and the heating system was barely functional, leaving us without sufficient duvets. The broken fridge with a malfunctioning door, unclean toilets, and the absence of towels or toilet paper further exacerbated our ordeal. Adding insult to injury, the only provisions left in the room were cleaning products, a cruel reminder that guests were expected to fully deep clean the apartment upon checkout. Failure to meet their standards risked losing the deposit or facing additional charges for missing items in the rooms. In light of our dreadful experience, I strongly advise against choosing this accommodation, even if it appears to be the only option available. Our encounter was nothing short of a nightmare, and based on conversations with fellow guests during our stay, it seems our experience was not unique. I can assure you, this is an establishment I would never consider returning to.