Lechlife Travelhouse

My wife and I stayed five nights over New Years Eve. Initial impressions were generally positive, but seemed understaffed. The staff members put some effort into a NYE celebration: mulled wine, music and fireworks. Unfortunately, on the morning of the 1st we were having some issues with our shower drain – gurgling noises and failing to drain, a staff member came up and had a go at fixing, gave us the all clear to use. Then… my wife was having a shower while I was in the toilet; what I flushed came up through the drain into the shower where she was standing. Excrement on her feet. Staff were extremely embarrassed and apologetic, and moved us to a new room for our final night. The owner however spoke to us in an extremely ugly way (by phone) on checkout. We had expected further apologies from him given what had happened. Instead, he sought to take no blame “as I was not the one to flush the toilet” and claimed we were taking advantage of the situation to gain a free stay. The entire call was him speaking loud and angrily and ended when he hung up on us. We overheard him speaking in the same tones to his staff, which made us feel even more uncomfortable. We were eventually given a 30% discount on our room; but in the end, a situation that could have been salvaged with an apology and goodwill from the owner was compounded by his rudeness. So… overall, a reasonably pleasant hotel with a nice but very small staff, but an owner who is not suited to run a hotel. To avoid a risk of a run-in with him I can only recommend not to stay. And to be very cautious of taking a job here.

Kwaliteit van bedden en kussens kan zeker beter. Er mogen zeker extra kussen op de kamer klaar liggen. Dampkap boven de kookplaat is zeker nodig. Ontbijt kan zeker beter zijn. Het was onvoldoende gevarieerd en niet genoeg voor 2 volwassenen als je niet alles mag eten. Of ik daar opnieuw zal boeken? Niet.

Los gehts schon beim Parken. Kostenloser Carport, also überdacht, unter dem nigelnagelneuen Infinitypool im Garten. Besetzte Rezeption und super freundliches und hilfsbereites Team. Wirklich ein moderner, fresher Look mit minigrün und rosa und den vielen Bildern an den Wänden. Sehr chilliger Livingroom-Spa mit Indoorpool und drei Saunen, Kraftplatz-Fitnessraum, Futtergrippe-Shop mit hausgemachten und regionalen Schmankerln, Freitags zusätzlich Burger-Time, großer Grill zum kostenlosen Ausleihen, reichhaltiger Frühstückskorb oder Brötchenservice direkt vor die Tür zum Dazubuchen. Für einen geselligen Genussmoment empfehlen wir euch das Hutessen. Das LechLife Travelhouse ist einfach ein besonderes Quartier in der Naturregion Reutte.