Casa Cook Samos

The guest experience manager Maria Kommanta did an amazing effort for me. I did not stay at the hotel but had circumstances and needed a quick transportation to the airport. I would have missed my flight if not for her kind help. Extraordinary service⭐️❤️🙏 Next time in Samos I will stay at Casa Cook.

I was quite disappointed to learn that guests are not allowed to bring their own food or drinks, neither to the beach nor within the hotel premises. In the extreme heat, staying hydrated is not just important – it’s essential for health and well-being. Restricting personal drinks under these conditions feels unreasonable and even unsafe. What made the situation even more frustrating was being reprimanded for having my own bottle of water — even after I had just purchased a fruit platter and lemonade from the hotel. That felt both unfair and excessive. Additionally, as someone with celiac disease, I have very limited options when it comes to the food provided by the hotel. There are very few gluten-free choices available, and those that do exist are not well labeled or varied. This makes it extremely difficult for me to maintain a safe and balanced diet during my stay. I understand that hotels have policies, but there also needs to be a degree of flexibility and consideration for guests with specific dietary needs and for basic human necessities like water. I hope this feedback will be taken seriously and lead to a more guest-friendly approach in the future.

We stayed at this hotel for four days during our honeymoon. While the facility is simple yet pleasant, we would not return due to a serious breach of privacy and security. We ordered some beers to our room, which were delivered to the door, and we signed a document upon receipt. We were enjoying our private pool when, suddenly, a woman appeared at our balcony door, smiling — it was extremely unsettling. She explained that there was a mistake in the invoice and, after knocking and not getting a response, she let herself in. I have never experienced anything like this anywhere in the world. We reported this to the front desk, but the person who spoke to me simply scribbled a small note on the page in front of her, with no real intention to follow up. To this day, we have not received any response about this serious security issue. In any hotel — luxury or otherwise — staff should never use a key to enter a room just because there was no answer at the door unless a request for room cleaning was made. This was an incredibly disturbing violation of privacy. To make matters worse, after checking out, we realized we had left a piece of jewelry in the room. Despite sending multiple emails to the front desk, reception, and general info accounts, we have received no response — which, at this point, comes as no surprise

Amazing hotel and an even greater experience! Everything was so well thought, amazing design in every piece of the hotel. The rooms big and all the fnb part was a surprise. Can’t wait to have my lovely open sandwich salmon from the hands of the chef Ilias! 😃 Thank you for everything and see you soon!

We stayed at Casa Cook Samos for two nights, and it was the best hotel experience I’ve ever had. The staff was incredibly helpful, and the atmosphere was so relaxing. I loved the beautiful surroundings and the cozy vibe of the hotel. I will definitely visit again!