Globales Cala Viñas

Our first visit was 2022 -This review covers two stays in September 23 and 24. However, Just to say we have booked again for September 2025. There are not as many staff, its very obvious as queues for bars and in the restaurant tables not being cleared so people are stood waiting. This isn't a comment against the staff they are doing their absolute best. In 2024, we ended up clearing tables ourselves to enable us to sit and eat. Although the Animation team are good, they are not doing the aqua aerobics in the pool each morning. 2022-23 Ravi was leading the team, but 2024 he was in a different position and the daytime entertainment was very repetative, same water game everyday. The evening entertainment is just shocking and each year it gets worse. We don't worry too much as we like to go out a few evenings and this hotel is all about the day/pool scene. But seriously, there has to some singers on the island that dont just sing balads or slow boring music in the pool bar. People who want the slower pace have the cave bar or piano bar........ come on pool bar we want to be entertained. Food - tbh we eat perfectly well, its all inclusive and a very good example of one. TUI rep, well whats the point of that, no help whatsoever, just log everything on the app and they will get back to you sometime this millenium. Room - now this is where our big problem was in 2023 I asked for a room near the lifts due to disability. We were given right over the kitchen wash room/entrance technically on the 1st floor (5th but its one of those upside down hotels where reception is on 4th) The room was tiny, noisy 24/7 with deliveries/ kitchen banging and crashing. We also had ants, not once but twice, now the staff did sort it out quickly and changed the bed sheets and cleaned, but refused point blank to move us, even on the second occasion. To resolve this in 2024 we booked the side view room, which was much better, lovely and quiet no ants...... but should you have to pay extra so we arn't kept up all night or full of ants? But we like this room (621) so have paid for it again for 2025. Adding to the noise is the TUI buses, arriving all hours and leaving their engines running for 15-20 minutes, they need to make them turn their engines off. Staff all excellant as usual cant do enough to help you - well other than TUI staff 2023 - 2 people had slips whilst we were there going down the steps to the sea, all they did was put a sunbed there. 2024 - a little chain appeared along with the sunbed. i know peoples reviews are saying the hotel is dirty, but this is not the case. We just had ants because of the position of our room over where the washing up was done, Yes the pool does get a little greasy film on bits from peoples sun tan lotion later in the day, but its harmless. The peace and quiet in the day, the weather, the views, the food so outways the little bits and bobs that are wrong. Roll on September 25.

Twice the cleaner entered whilst the do not disturb sign displayed, didn't realise the safe wasn't free and quite expensive. Couldn't swim in the bay as it was apparently contaminated, so decided to do some fishing not expecting the pool attendant pulling me up twice for this. Entertainment consisted of a piano player or bingo whilst the cave bar was closed throughout our stay. Paid around £3800 for two weeks half board. Would we return 'NO'

A much needed end of Summer get away, fantastic location. Hotel is tired, water pressure non existent, food ok, But a cheap and worth a stay.