Alpenhotel Plaza

Znajduje się w centrum miasta i blisko do autobusów łączenie narciarstwo biegowe. Dobre jedzenie i obsługa, pół pokład jest dobrą okazją. Ładne spa wliczony w cenę. Potwierdzam : wina są dobre, ale trochę drogie. Duże pokoje ładnie urządzone. Jeśli nie chcesz skorzystać z autobusu udając się na nartach, będziesz miał 300 metrów spacerem do Sasslong kolejką i krzesła.

To jest nasz drugi raz w tym hotelu i to za każdym razem i są zadbane. Doskonała lokalizacja, dostęp do najlepszych planujesz jazde-ING i piękne małe sklepy do zwiedzania. Krótki bussride do Selva lub Ortizei. Będziemy z powrotem!

This is the best hotel we have stayed at in the Dolomites. The location is perfect. Views from the balcony are amazing. We did the full board with meals included which I would recommended. The spa is super cool. I just wish the hot tubs were warmer. Maybe it’s a Euro thing but the hot tubs where just barley warm.

I spent 7 nights in July in this great hotel with a family group of 9 people and a total of 3 rooms. The hotel is well located both in the small town of S. Cristina and as a central point in Val Gardena. It offers half board meal accommodation with large buffet breakfast and very good meals at night. We stayed in a family suite with 2 beds for children in an upper level. There was no air conditioning as is common in most hotels in the area, so it got hot sometimes, but I am sure in winter it is fine. Comfortable beds in the rooms. Bathroom is clean and large, with good toiletries (we actually bought 3 bottles of their body lotion cream...). There are 2 pools for everyone and 2 pools for adults only with a spa (which we did not use). The hotel has a garage for parking. Staffing was exceptional, from Laura at the reception and Luigi in the restaurant: they were there from 7:30 in the morning until 10:30 at night every day working hard and always helpful. All in our group were very happy with this hotel, we will definitely consider coming back.

Overall a GREAT hotel to stay, the new rooms on the 4th floor have such a great character, design and space. The staff members were very kind, welcoming and helpful. The rooms were kept very clean by the housekeeping team. The spa is brilliant. The shuttle bus to the ski lift was very good also. We were a group of 4 families and we were there for the last week of the Ski Season and had some great skiing. As we had such a large group, we were also given a 10% discount on our hotel rates and 7 nights for the price of 6. We would love to return, however, these are a few things that will need to be improved : Unfortunately, the quality of the food was not 100%. Some days were great and other days were poor. One day we were given Burata that was out of date and this was confirmed by the chef also. One of the days the fish wasn't cooked well and also another day the chicken was still pink. Even if it is the last week of the season, the quality of cooking and food for the guests should still be maintained to a high standard but this was not the case. As I have already said, there were also good days but the good experiences are easily spoiled by the bad experiences. We reported all of our feedback and comments to the hotel reception on the day before we left but 1 month later, we have still not heard back from the hotel about an apology or explanation. The thing that spoiled our holiday was the fact that there was a misunderstanding with the water. I am now noticing that other people on TripAdvisor have also mentioned this issue. We were under the impression that the water was tap water served in Glass Bottles and thus free. In actual fact the hotel has installed a special water filter tap in the bar and the water bottles are re-filled from this tap and served on the tables. For this reason, the bottles are not sealed and we thought it was regular tap water. Each bottle is charged at 4.50 Euros and we used nearly 8-10 bottles every night at dinner. Only at checkout did we notice the cost of 250 euros for Water. We did not realise that each bottle was costing 4.50 Euros and so we of course paid our bill. We would have been happy with regular tap water but it was too later. We of course also bought beer, wine and cocktails so it was not as if we were only hoping to drink free tap water. We have been skiing around Europe for the past 15 years and one nice touch that many other Hotels have done in the past is that once a day, the Owners come and introduce themselves to the guests, which is a very nice touch. This did not happen at Alpenhotel and maybe the Owners were busy but, this is just a nice touch for guests. This is not always necessary so we have nothing negative to say about this. We would love to return if the few things above are improved or corrected. One thing that we can say is that it is a great Hotel to stay in a great choice for any traveller (just be aware about the water issue).