Sol Caribe Beach

Buffet is really good, service is amazing, glenda buffet is amazing. Recommend 100% I really love the pool, the Beach is amazing, the room is really clean. The drink like the diaquirii, mojito are really good. The service is amazing. Peuple are really kind

I have been to this hotel twice now and I have to say it is one of the best resorts I’ve been to. We had amazing customer service. The staff went above and beyond to make sure that we had an amazing trip. I have made good friends at this resort and I can’t wait to go back to see everyone. There is something I want to mention that did not sit right with me. On my last day at the resort I wanted to say goodbye to the staff snd thank them for everything. Except Aaron (the new manager) ruined that for my friend and i. He is way too strict with his employees and always has an eye on them. My friends were scared to say goodbye because they were afraid they would loose their jobs.. these people work so hard and do not deserve this treatment. He also was very disrespectful towards my friend.. she had to use the bathroom for an emergency while she was playing ping pong and the closest bathroom was in the theater. Our friend showed her where they were but the manager came in and gave my friend a disgusting look and made a rude comment in Spanish. All day we were stressed with the behaviour he was showing.. I did not feel comfortable saying goodbye to my friend because I was scared they would get in trouble. This is unacceptable and something needs to be done. I felt uncomfortable knowing that we were getting watched all week. He was trying to make sure we were not disrupting the animation team but the thing is their job is to bring everyone together and make sure the tourists have a great time. When I came to the hotel in March everything was so different… the workers were happy and the atmosphere was filled with positivity. The second the new manager enters the room the energy changes. It breaks my heart to see this. Please get rid of this new manager so the resort can continue bringing happiness and positivity to all the tourists that come to the resort. I want to come back but if he stays I will not be returning.

This was my third time at this hotel, and I have to say it's like my second home. The people are incredible, the service impeccable, and a special mention to my friends on the entertainment team (Jonathan, Erick, Julia, Mélanie, Oded, etc.)! This time, the atmosphere was very different from my last two visits. My friend and I wanted to enjoy time with our friends on the entertainment team, but with the new manager (Aaron), the atmosphere was stressful and unpleasant from the minute he walked into a room. The way he treats his employees is unacceptable. He treats them as if they were slaves who couldn't possibly enjoy themselves with guests, when it's their job to make them feel good and happy. The way the manager looked at me made me feel like I was being watched and that I couldn't have fun with my friends who worked at the hotel. It hurt me a lot. I want to rediscover the family atmosphere that reigned in this hotel before the arrival of the new manager, Aaron. These people are amazing and don't deserve to be treated like this and work in such a stressful atmosphere that it makes both their employees and customers feel.

My friends and I came here near the start of April. I've been coming to Varadero for a little more than 10 years now so I my review is based off of Cuban resort expectations. This resort has room for improvement but when this resort does something well, they do it REALLY well. Food and drink: Food-wise, it's a little hit and miss. The buffet's food is good but very limited. Pretty much the same dishes every day. Points go out to the fresh made donuts though, I have had donuts at other resorts and they're always thawed little bricks. Not here, I saw them make them and they were warm and soft and delicious! They even had Nutella to spread on them (or toast, or whatever). Like I said, when they do something well, they do it exceptionally well. The lady manning the waffle station was also really kind and polite. Pasta station was a bit of a disappointment. Only one sauce option and it's kind of bland. Breakfast, the potato cakes were the clear winner for everyone at the resort (saw one guy just eat a whole plate of them). A la cartes: Not impressed. We would tend to hit the buffet before or after just to make sure we weren't hungry after. We tried 3 or 4 of them and I was kind of disappointed. The salt and pepper one at least had nice ambiance. The snack bar was actually VERY good and the service was also top notch. While I've always been happy with the service at most Cuban resorts, there are many here that are JUST that much better, the snackbar is no exception. The snackbar is the best food you'll get at this resort. Drinks: Great and not so great. Best pina colada I've ever had at an all-inclusive. Seriously, try it out. Snackbar made the best ones. There was also a lemonade slushy that was my go-to drink of the week (with and without alcohol) but be careful to specify lemonade and not just lemon. The latter is just unsweetened lemon juice and no amount of sugar seems to make it better. Coffee bar. Seriously, THIS is the best thing this resort has to offer. Ice frap... what the heck? It's a liquid dessert. If you come to this resort, you must try this, because you'll line up every day to have one (the other coffees are also very, very good). Beach bar is adequate but basic. Jazz bar is really nice but fix the lighting! Way too bright. Glaring top down lighting. They should turn that off and place a bunch of floor lamps. Missed opportunity for an exceptional venue. Also, make it easier to find. Beach, pools and animation: Pools are expansive with one quieter side and a livelier side and another quiet pool further away. Was pretty clean except for one afternoon in the quieter side where it had a lot of stuff in suspension. Went in, saw it, came right back out. Filtering system wasn't keeping up and it was kind of gross. Watch out for the tiles walking into the livelier pool as they can be very slippery. Not enough shade around the pool but the few sections where they have the climbing flowers blocking the sun is once again, tops in terms of what Cuba has to offer. If you want to relax, check out the quiet pool, I wish I had found it sooner. Beach was nice, palapas in good condition but chairs were not so great. If you get a newer blue one, count yourself lucky. The white ones look like they date from the 90s and are all busted up and really uncomfortable. I'm surprised Melia haven't replaced them all. I'm guessing they will eventually. I never saw anyone clean the beach and the rare time there was some sargassum, it was left to accumulate on the beach whereas, at the sister resort, Sol Varadero, I saw that someone had raked it up into small piles. There was also some discarded cigarette butts here and there but it was still an all around nice beach. Animation team were lively and put their hearts into it without being pushy so good on them. Rooms and resort: The rooms were nice and clean with functioning AC. Hot water took some time to get there in the morning but it got there. I was less crazy about the half glass wall blocking the shower, despite a lip to keep the water in, the shower still sprays outside of the shower area and soaked the floor. Pressure was good. Beds were decently comfortable. No chairs on the patio in our room (not something that bothered me, just that I noticed it seemed to be missing something). Maids were very nice and efficient. The resort buildings are quite nice and renovated and the grounds up to, and including the pool are quite nice but once you get passed the pool to head to the beach, this is where things could improve. The paths used to be roads and not enough has been done to make it feel like you're still on the resort. There are private villas adjacent to the resort, which is fine but having a chain link fence up isn't a good look. Have plants and bushes to landscape and block out unsightly fences and edgeways would go a long way to improving this problem. Also, I noticed that the pool area used to be filled with palm trees prior to the renovations. It's unfortunate that they got rid of these because it could use a bit of shade. All in all, we had no real complaints. What they did really well here, they did better than most other resorts in Varadero. Everything else was fine.

Sol caribe wow wow super nice peoples they help you for everything you need it's clean the beach its Amazing so beautiful you always have chairs don't have to go at 6 the morning you can walk to the city its very close like 20 minutes if you want to a go outfor sure we comeback its the second time in 3 months