Secrets Sunny Beach Resort & Spa

Miałem przyjemność odwiedzić ten hotel pod koniec maja niedługo po otwarciu. Chociaż odwiedziłem już wiele pięciogwiazdkowych hoteli to ten zrobił na mnie naprawdę oszałamiające wrażenie. Pierwszym jego plusem są doskonale urządzone i czyste pokoje z których rozpościera się oszałamiający widok na morze. Mieliśmy zarezerwowane dwa pokoje jeden na 4-tym a drugi na 11-tym piętrze i z obu widok naprawdę robił ogromne wrażenie. Plus za przesuwną moskitierę w oknach balkonowych dzięki czemu bez obaw można zostawić je otwarte i wpuścić trochę świeżego powietrza jeśli nie chcemy korzystać z klimatyzacji. Kolejny plus to obsługa. Zawsze gotowa do pomocy a jednocześnie cicha i wcale nie natrętna co bardzo cenie. Jedzenie pyszne, bardzo urozmaicone tak, że każdy z pewnością znajdzie coś dla siebie. Niezależnie od pory dnia codziennie inne potrawy w związku z czym nie ma mowy o monotonii. Zarówno przy basenie jak i na plaży dużo miejsca. Cicho i spokojnie dzięki czemu można się zrelaksować i odpocząć. Klub nocny mimo, że gra w nim muzyka (bardzo na czasie) odpowiednio wygłuszony dzięki czemu nie słychać jej w pokojach jeśli ktoś chce odpocząć. Naprawdę nie przychodzi mi do głowy cokolwiek do czego można by się przyczepić i z przyjemnością wrócę do tego hotelu w przyszłości.

The hotel was excellent,staff were helpful and friendly.The choice of food was outstanding.The rooms were decorated tastefully with plenty of storage.There was a large pool and a with a swim up bar and easy access to the beach. The entertainment team were brilliant,great fun was had with the daytime activities which enabled us to meet some lovely people.Also the team ran the evening entertainment,we kept them busy with music requests. Nothing was too much bother which we really appreciated. Will definitely return.

The best hotel I have ever stayed in!! We have had the most amazing time. We stayed for 2 weeks. On arrival we were greeted at reception, checked in and had our luggage taken upstairs to the 5th floor for us. The staff have all been extremely helpful and polite. If we needed to ask a question such as where is the bus stop or the free bus to the aqua park they were more than happy to help and even allowed us to take a picture of the bus routes. The food was perfect, plenty to choose from. They also do an Italian night, Asian night and Balkan night each week. I would like to say a massive thank you to the entertainment staff Ventsi, Kristi and Eli who since day one have made us feel so welcome. They all have gone above and beyond to keep us entertained throughout the day and evening. This includes playing darts, aqua aerobics, shuffleboard and boccia. This then follows with evening entertainment. We even went to dreams which I believe is the sister hotel and watched all the entertainment staff do their own show which was amazing and added a personal touch! There English is amazing and they also spoke 3 different languages fluently to make everyone feel welcome. I can 100% say that they are an asset to this hotel and our experience wouldn’t have been the same without them. The room was amazing! Super clean and the bed was so comfy! We had our room cleaned every day, the cleaning staff were very friendly and we felt super safe allowing them into our room when we were at the pool. The room comes with a safe which you set your own code which is very reassuring. The waitresses and waiters were also extremely helpful. They even got to know our drinks so we didn’t have to ask and refilled them without waiting. Super fast service!

My husband and I have recently returned from 2 wonderful weeks at Secrets Sunny Beach, we had a wonderful large suite on the 12th floor, which our fabulous maid kept spotlessly clean and provided fun novelty towel designs. Massive comfy bed and mini bar replenished daily. Our view was stunning. We choose the preferred club and had no complaints. I would say the club lounge was a little dark and maybe needed more comfy seating rather than several tables and chairs, so more like a snug, as it felt a little office canteen like, we also thought the seating area for preferred should be larger for breakfast and evening meal and our service for drinks at breakfast was very hit and miss. The staff were all lovely and we never had any issues with the food being cold. Lots of variety and options at all times. We also ate at the two alternative restaurants and have to say the food was fabulous as was the service and booking simple. The pools were all kept clean and while cold " ok once your in" in fact lovely when hot! as we left the hotel become more busy, more staff arrived and a few extra things appeared, like the additional fridges at pool side. We were happy with the pool bar however can see why extra facilities could be needed as the hotel become busier. The waitress in the entertainment lounge was great, keeping drinks topped up. Overall we had no complaints and would return without hesitation.

Stayed in May first time here. The hotel, staff and food were exceptional couldn’t fault anything apart from The Preferred Club, it is a bit of a rip off. The Club lounge was ok but at one point we went in at night and the optics were empty it’s nothing great. Our minibar in our room did not fully stock premium spirits. You pay extra to get VIP service as such but it was a farce at the Preferred pool area, anybody could go in due to the fact orange towels are issued with your bag on arrival but once they were put for wash you were given brown towels the same as all hotel guests so in my opinion it’s wasn’t really worth the extra money. The orange towels were to differ you from other guests, we did ask at reception but told no more as they were waiting on an order for them coming in 🤪🤪🤪. On the flip side we got our room 1113 free all day upon our last day, so thank you it was very much appreciated. All in all this hotel was amazing and we are avid travellers staying in quite high end hotels throughout the year and place this hotel on a high rating. The beach was beautiful although we didn’t use it.