Clumba

Dobry hotel z standardem odpowiadającym 3*, bardzo dobre i dopracowane jakościowo jedzenie w formie bufetu szwedzkiego. Klimatyzacja sterowana odrębnie w każdym pokoju zapewnia chwilę wytchnienia w upale. Personel biegle mówi w języku niemieckim, sporadycznie angielski.

Właśnie wróciliśmy z pobytu tutaj na 6 nocy. Lokalizacja hotelu jest doskonała, bardzo blisko nadmorskiej promenady. Nasz pokój był czysty i przyzwoity standard dla 3-gwiazdkowego hotelu. Wszelkie drobne dziwactwa związane z hotelem znacznie przewyższa doskonała postawa wszystkich pracowników. Specjalne wyróżnienie należą do Eveline, Nuni i Jose, którzy byli wspaniali, stąd wysoka ocena. Cala Ratjada jest głównie niemieckim kurortem, który nie był problemem i wydaje się, że więcej Brytyjczyków jeździ każdego roku. W pobliżu jest wiele dobrych restauracji, do tego stopnia, że jesteś rozpieszczany wyborem. Wynajęliśmy samochód z lotniska i fakt, że hotel nie ma parkingu, nie był problemem, ponieważ w pobliżu był parking uliczny. Basen jest dobry i nie przeszkadza w solarium. Ogólnie doskonała przerwa w przyzwoitej cenie!

We stayed for 1 wk at the Clmba Hotel. For a 3 star it was very good - comfortable, clean, quiet, close to the beach and town centre. I think this is the quieter time of year to go; which is what we like.The staff were friendly and helpful - esp. the receptionists. Our biggest gripe was not with the hotel itself but the fact that the area of Cala Rajuda caters for large numbers of German tourists. Everything was written in German - even more than Spanish - and English was the least. We came to Spain for the Spanish flavour...if we wanted German we would visit Germany!! In spite of that, we did enjoy our stay although we will not return to this particular resort.

Arrived at 3am after a long delay at gatwick to be told that the hotel was over booked and that they did not have a room for me and my two children. The night porter did not speak any english so was unable to explain to me what was going to happen. He very kindly got hold of a german guy on the phone to talk to me, but unfortunatey my german is worse than my spanish so i was none the wiser. I was very fortunate to have family living in cala ratjada, who translated for me in the end. The hotel wanted to send me to another hotel that was not in cala ratjada. This was not acceptable as i went to cala ratjada for a reason, to visit family and friends. That night we had to stay with family, and the next day go back to the hotel and sort out a room. we did manage to get a room the next day, but im not so sure it would have been so easy if i didn't have spanish relatives. There was no apology. I had booked a triple room and was put into a double with camp bed. What more can i stay, the rest of the holiday was ok. Whilst there, there were many many more guests that arrived with no availability at the hotel, the reception area could get quiet lively at times!!!!

we were double booked when we arrived,even though we had booked in February! Seven of us including my 87 y.o. disabled mum [in wheelchair] and 2 young children 3 y. o. and 8 y. o. put up in neighbouring hotel for one night and were allocated rooms the next day at the Clumba. We did not get the rooms we had paid for and my mum was allocated a single room with a back street view and not the double room with sea view that she had paid for.Receptionist dealt with the problem with a shrug of her shoulders and a take it or leave it response.She was obviously hardened to the problems as we witnessed several pre-booked customers being turned away in the same manner during our stay! We were apalled