Goście cenią ten hotel za...
- Lokalizacja
- Obsługa
- Wartość
Elissa Lifestyle Resort - informacje
Elissa Lifestyle Resort to pięciogwiazdkowy hotel, który całkowicie zmienił swoje oblicze. Resort ten to bardzo dobry wybór na rodzinne wakacje. Na dorosłych czeka szeroka oferta sportowa, obejmująca różnorakie sporty, również wodne, w ofercie firm zewnętrznych. Relaksujący wypoczynek zapewnią całej rodzinie komfortowo urządzone pokoje - w nowoczesnym, eleganckim stylu, z zapierającymi dech widokami i morską bryzą, którą czuje się od razu po wyjściu na balkon lub taras. Elissa to hotel, w którym każdy Gość witany jest serdecznie.
Najpopularniejsze udogodnienia:
- Piaszczysta plaża
- Darmowe Wi-Fi
- TUI Service Center 24/7 + aplikacja TUI
- Dla rodzin
- Spa
Położenie:
- ok. 6 km od centrum miasta Rodos
- bezpośrednio przy plaży
- czas dojazdu z lotniska ok. 25 min
- Lokalizacja
- Obsługa
- Wartość
- Jakość noclegu
- Pokoje
- Czystość
- Melissa C2024-02-13
Last summer we booked 5 nights in one of the poolside suites. Me and my finance were so excited after a tough year as I had open heart surgery and was a big recovery and we had also recently just got engaged. We get there and enjoy an afternoon on the beautiful resort, however then we are informed about the fires moving north towards where we were staying. At this point the electric kept cutting out, we had no water or electricity in our room and had to sit in the dark. Then we decided to go down for dinner where the only option was a buffet at a “great” price of €30 each for some salad and meats. The staff was so rude, made us move table to give the table to another couple with no explanation, and just all round terrible attitude. Just before bed we were told that we might get a call in the night to tell us we’re being evacuated and we must leave our things and wait on the beach. We didn’t sleep all night with the worry and given our room was like a sauna with no electricity. After a stressful night and given I had just had serious heart surgery I was not in a fit medical state to be left on the beach for 8hrs until a rescue team came. So we kindly asked that we didn’t want our money back but could we maybe come back next year for a few nights to enjoy the beautiful suites we had paid for. The manager was so rude and dismissive their response was “the fires not here yet so what”. I understand these are natural fires but having spent £2,000 on a suite I expected a little better customer service!! In the end from the stress and state of my health we decided to leave and go home. What was meant to be a beautiful holiday to celebrate my recovery and our engagement left us thousands of pounds out of pocket, and super disappointed. I spent months trying to talk to their customer service team to see if something could be sorted and I was fobbed off in endless circles. It might look nice online but certinaly doesn't have 5 star customer service
- Elia K2023-10-31Wyjątkowy
What a wonderful hotel - spotlessly clean, attentive and friendly staff, good food, great position and completely recommended.First time visiting Rhodes. i definetely enjoyed my stay in this beautiful hotel and wish i was staying there a little longer.
- 197seris2023-10-31Wyjątkowy
Our relaxing vacation break at Elissa has created so many beautifully memories. The hotel's deluxe environment, the high quality service and the staff's courtesy have showed us the meaning of Greek hospitality. Definitely worth visiting and coming back next summer.